PRIVACY POLICY – VIBE LOUNGE

Effective Date: April 2026

Vibe Lounge (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

1. Information We Collect

We may collect and process the following types of personal information:

a. Information You Provide Directly

Full name
Contact details (phone number, email address)
Event details (date, time, type of event, number of guests)
Special requests or notes submitted through booking forms

b. Payment Information

Payment confirmations (name, transaction reference, event date)
Note: We do not store sensitive financial details such as full card numbers.

c. Technical Information

IP address
Browser type
Device information
Website usage data (via cookies and analytics tools)

2. How We Use Your Information

We use your information to:

Process and manage bookings
Confirm reservations and payments
Communicate with you regarding your event
Provide customer support
Improve our website and services
Ensure security and prevent fraud

We will only use your data where we have a lawful basis to do so.

3. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information with:

Trusted service providers (e.g., payment platforms)
Legal authorities, where required by law

All third parties are required to respect the security of your data.

4. Cookies & Tracking Technologies

Our website may use cookies to enhance your browsing experience.

Cookies help us:

Understand how visitors use our website
Improve functionality and performance
Provide a better user experience

You can choose to disable cookies through your browser settings, although this may affect website functionality.

5. Data Retention

We retain your personal information only for as long as necessary to:

Fulfill booking and service obligations
Comply with legal requirements
Resolve disputes and enforce agreements

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data from:

Unauthorized access
Loss or misuse
Alteration or disclosure

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

Request access to your personal data
Request correction of inaccurate information
Request deletion of your data
Object to or restrict certain processing
Withdraw consent where applicable

To exercise any of these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those external sites.

9. Children’s Privacy

Vibe Lounge operates a strict 35+ policy, and our services are not intended for individuals under this age.
We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us through the official contact details provided on our website.

Final Note

By using our website or submitting your information, you agree to the terms outlined in this Privacy Policy.

Vibe Lounge - Where the Vibe Lives